Mouse not showing in devices after restart.

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Mwarren8809
Posts: 1
Joined: Wed Sep 27, 2023 3:12 am

Mouse not showing in devices after restart.

Post by Mwarren8809 » Wed Sep 27, 2023 3:19 am

Hi everyone! Let me just say Aster has been working great for me besides one little annoying issue.
Every time I shutdown my computer and turn it on again the mouse for station 1.2 wont work and is gone from the device list.
The only fix is to unplug and plug back in the little wireless mouse dongle. It seems to only do it when I fully shut down the computer.
If I just do a simple restart its fine. Maybe its a issue with the Corsair wireless mouse but then again I have the same mouse on station 1.1 and it always works. Not that big of a issue but thought id try the forums for some help. Thanks guys!

beast2040
Posts: 155
Joined: Sun Sep 21, 2014 2:52 pm

Re: Mouse not showing in devices after restart.

Post by beast2040 » Fri Sep 29, 2023 9:00 am

If the device disappears, it means it is not detected by the system.
There may be a problem with the USB port, try connecting to another one.

Apkocean
Posts: 1
Joined: Fri Apr 26, 2024 12:43 pm
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Re: Mouse not showing in devices after restart.

Post by Apkocean » Fri Apr 26, 2024 1:04 pm

If you're having trouble finding your mouse in the devices list after a restart, here's what you can do: First, double-check that your mouse is plugged in properly – sometimes it can come loose without us noticing. Then, give your computer another restart, just to give it another chance to recognize the mouse. If that doesn't work, try updating or reinstalling the mouse drivers from the manufacturer's website – it might just need a little software refresh to get back on track. These steps should hopefully get your mouse up and running smoothly again in no time!

truncatedwall
Posts: 1
Joined: Wed Sep 25, 2024 7:24 am

Re: Mouse not showing in devices after restart.

Post by truncatedwall » Wed Sep 25, 2024 7:26 am

Actually many times the problem is due to sensor error. Many programs running overload can eliminate some of the information reception. Maybe the program needs to be re-run to reduce the error condition.

ridorej199
Posts: 1
Joined: Mon Sep 30, 2024 7:08 am

Re: Mouse not showing in devices after restart.

Post by ridorej199 » Mon Sep 30, 2024 7:10 am

It might be a compatibility issue with the Corsair wireless mouse and the specific USB port on station 1.2iq test free. You can also check if there are any firmware updates for the mouse itself. If the issue persists, you could consider contacting Corsair support for further assistance

joycechu225
Posts: 1
Joined: Thu Oct 17, 2024 7:35 am

Re: Mouse not showing in devices after restart.

Post by joycechu225 » Thu Oct 17, 2024 7:37 am

The USB Root Hub can be located under "Universal Serial Bus controllers." With a right-click, choose "Properties." Under the "Power Management" tab, uncheck the box next to "Allow the computer to turn off this device to save power."

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