iBik Connection Problem with Android Phone?

[trousersleg]

I am using an iBik device and have problems connecting to my Android phone. The app sometimes does not recognize the device or loses connection after a short while. I have tried restarting the phone, reinstalling the app and checking Bluetooth access but it still does not fix the problem. Has anyone encountered the same problem? Is there a way to ensure a stable connection between iBik and the phone?

Thanks!

[psychrabi]

What IBIK device are you referring to?
ASTER is a software program and not a hardware device.

[lobguid]

Ensure there are no other Bluetooth devices nearby that might be causing interference.

[cadgetycoon]

What model Android phone are you using? Have you checked to see if your phone's Bluetooth is up to date or if there has been a recent software update?

[ryrose511]

You might also try clearing your Bluetooth cache in Android settings—it helped me when my device kept disconnecting randomly. Hope it works for you too!

[shoena]

If your phone is in power-saving mode, it may limit Bluetooth functionality. Try disabling it to see if that improves the connection.

[dmitriy-kirilovhob]

Have you contacted Microsoft? I think that your systems specifications are perfect except the fact that you havent mentioned the graphic card and sound card.