I encounter this problem on a PC and on a laptop

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Murets
Posts: 1
Joined: Fri Sep 20, 2024 7:56 am

I encounter this problem on a PC and on a laptop

Post by Murets » Fri Sep 20, 2024 7:57 am

I encounter this problem on a PC and on a laptop, both without SSDs, but with good specs in general (i7 8750h, 32GB RAM etc). I have a legit installation of W10 on both.

When I turn on the PC/laptop, I see a black screen for a long time (3-10 minutes, usually) before seeing the screen that requires my password (or pin or whatever). Sometimes, I see the mouse on the black screen, but that's all. Sometimes, the screen is completely black

Why is this happening? How can it be fixed besides going back to linux?

beast2040
Posts: 155
Joined: Sun Sep 21, 2014 2:52 pm

Re: I encounter this problem on a PC and on a laptop

Post by beast2040 » Sat Sep 21, 2024 1:24 pm

In ASTER you can send a technical report to technical support. Do this and describe your problem.

jogbatter
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Joined: Thu Sep 26, 2024 11:53 am
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Re: I encounter this problem on a PC and on a laptop

Post by jogbatter » Thu Sep 26, 2024 11:57 am

You should run a memory test using Windows Memory Diagnostic

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