screen capture not working

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silver
Posts: 1
Joined: Mon Dec 25, 2023 6:54 am

screen capture not working

Post by silver » Mon Dec 25, 2023 8:54 am

when i enable aster
screen capturing doesn't work...

but when i turn off aster..
screen capture ( snipping tool) works..

please help me..

psychrabi
Posts: 100
Joined: Tue Jul 04, 2017 1:49 pm

Re: screen capture not working

Post by psychrabi » Tue Jan 23, 2024 3:57 pm

This is due to recent windows update. This is being actively worked on and solution will be coming in future release.

godwinpaul
Posts: 1
Joined: Fri Aug 16, 2024 5:26 am
Location: United States

Re: screen capture not working

Post by godwinpaul » Fri Aug 16, 2024 5:29 am

You look for any settings related to screen capture or privacy in Aster. It may have options that restrict screen sharing or capturing.

psychrabi
Posts: 100
Joined: Tue Jul 04, 2017 1:49 pm

Re: screen capture not working

Post by psychrabi » Mon Sep 02, 2024 6:36 pm

Newer version of snipping tool has issue in running when ASTER is enabled
this is due to how the new version of snipping tool works

You have to install an old version of the snipping tool for it to work in multiple workplaces
https://windows.apkpure.com/snipping-tool/versions

Download the Snipping Tool 2022.2309.16.0 and install it.

This version works in multiple workplaces
newer version wont run in multiple workplaces and there is no solution for it yet.

dalvik01
Posts: 1
Joined: Thu Sep 05, 2024 8:48 am

Re: screen capture not working

Post by dalvik01 » Thu Sep 05, 2024 8:52 am

Hello, the screen capture issue persists; when can we expect a resolution? Thank you.

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