Incorrect email

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ignacio
Posts: 1
Joined: Tue Jun 27, 2023 11:10 pm

Incorrect email

Post by ignacio » Tue Jun 27, 2023 11:14 pm

Hello,

In May, I purchased a license using an email address that contained an error in one of the characters, so I'm unable to recover the license. I need assistance with this matter, please.

Best regards and thank you.

beast2040
Posts: 146
Joined: Sun Sep 21, 2014 2:52 pm

Re: Incorrect email

Post by beast2040 » Sun Jul 02, 2023 9:42 am

You need to contact technical support and not the forum.
Submit a request from GUI ASTER.

kenyahicks
Posts: 1
Joined: Fri Sep 22, 2023 11:41 am

Re: Incorrect email

Post by kenyahicks » Fri Sep 22, 2023 11:44 am

ignacio wrote:
Tue Jun 27, 2023 11:14 pm
Hello,

In Mayangry gran, I purchased a license using an email address that contained an error in one of the characters, so I'm unable to recover the license. I need assistance with this matter, please.

Best regards and thank you.
To resolve this matter, I recommend reaching out to the appropriate customer support or help desk for the product or service you purchased the license for. They will have access to your account details and can assist you in correcting the email address and recovering your license.

Amethyst
Posts: 1
Joined: Mon Oct 02, 2023 10:35 am

Re: Incorrect email

Post by Amethyst » Mon Oct 02, 2023 10:40 am

ignacio wrote:
Tue Jun 27, 2023 11:14 pm
Hello,

In May, I purchased a license using an email address that contained an error in one of the characters, so I'm unable to recover the license. I need assistance with this matter, please just fall

Best regards and thank you.
You should contact customer service for more specific answers.

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