Software not working on one user when ASTER is on

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Vttr
Posts: 1
Joined: Mon Mar 04, 2019 11:44 pm

Software not working on one user when ASTER is on

Post by Vttr » Mon Mar 04, 2019 11:52 pm

Hi, firstly I have to say aster is awesome in general allowing me and my brother to work separately.

But I do have a problem that appeared recently and it is really bothering.

I have installed a software “Substance Painter” recently,
When I turn on ASTER, the software doesn’t open on one of the users, it only opens on admin account.

It was installed on second user (not admin), I have tried reinstalling it, restarting computer, updating it and nothing fixes it.

I checked and the second user can open the software without any problems when Aster is OFF,
but when it’s ON second user can’t open it.

Problem shortly: software only opens on first user and doesn’t on second (no errors displayed it just doesn’t open)

What can be the problem? And how can I solve it?

Thanks in a advance!

psychrabi
Posts: 77
Joined: Tue Jul 04, 2017 1:49 pm

Re: Software not working on one user when ASTER is on

Post by psychrabi » Fri Jun 21, 2019 8:17 am

Hi, Please try use sandboxie to run the Substance painter program on the 2nd workplace
Some application restrict launching multiple instances.
Using Sandboxie you can run it in a sandbox environment and use the program normally.

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